Accepted Health Insurance

& Out-of-Network Billing

Resilience Counseling LLC is In-Network with:

• BCBS PPO; Anthem PPO
  
• BCBS Blue Choice PPO
• Aetna
  
• Cigna/Evernorth, including:
• Allegiance Health Insurance
• Additional Plans that use the Evernorth/Cigna Behavioral Health Network.
• Please note we do not accept EAP benefits from Cigna/Evernorth.
  
• United Healthcare/Optum, including:
• UMR
• United Healthcare Student Resources
• U-SHIP Student Health Insurance (University of Chicago)
• Optum EAP sessions/benefits
• Additional plans that use the UHC Network.
  
  

We submit all insurance claims on your behalf and verify benefits prior to your intake appointment. We email new clients a benefit quote prior to starting psychotherapy, which explains information provided by your insurance company regarding cost per session and coverage of sessions using your insurance.

On rare instances insurance companies may provide inaccurate or outdated information to us regarding a client's benefits; which is identified by a discrepancy between the benefit quote initially provided and the EOB (Explanation of Benefits) returned to Resilience Counseling LLC with the first insurance claim. 

As such, we encourage all clients to also call their insurance company to understand their coverage for out-patient psychotherapy prior to beginning services. For individual therapy, you can request your benefits for CPT code 90837 (60 minute psychotherapy), or if using a United Healthcare/Optum plan CPT code 90834 (45 minute psychotherapy).  For relationship counseling, you can request your benefits for CPT code 90847 (60 minute family psychotherapy) to inquire about your coverage and out of pocket cost per session.

Out-of-Network?

If you have an insurance plan that we aren't in-network with and you have out-of-network benefits, we're happy to submit out-of-network claims on your behalf.  Reimbursement for out-of-network claims will be send directly to the client from your insurance company. If you prefer, we can also provide you with a superbill for you to submit to your insurance company for reimbursement.

Have questions about using your insurance with us?

Please email our biller, Lynn Ellis, at lynn@resiliencecounselingllc.com